Rocco Forte Hotels

Voice Offices

Rocco Forte Hotels operate voice offices in 3 locations for its 23 toll free voice numbers.
 
Each location's opening hours are detailed below.
 
Any out of hours calls that are received by a voice office are forwarded to the next available voice office to the West of that location and will be answered in English during out of hours for example calls for the Frankfurt office will be forwarded to Orlando during out of hours; calls for Orlando will be forwarded to Singapore during out of hours.
 
Singapore Office
Open 0800 to 2300 Monday to Friday
Open 0900 to 2200 Saturday
Open 1200 to 2200 Saturday

Exceptions
Not open Christmas Day
Not open New Years Day
 
Frankfurt Office
Open 0800 to 1900 Monday to Friday
Not open Saturday and Sunday

Exceptions
Not open Christmas Day
Not open New Years Day
 
Orlando Office
Open 0800 to midnight Monday to Friday
Open 0800 to 2000 Saturday and Sunday

Exceptions
Not open Christmas Day
Not open New Years Day 

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